Frequently Asked Questions
Q.Do you have a Resort Fee? If so, what’s included?
We charge a $25 per night resort fee inclusive of taxes. This nightly fee includes 24-hours a day Refreshments in the Reading Room, High-Speed Wireless Internet, Access to Blink Fitness workout facilities, Digital access to The New York Times, Daily Housekeeping, Bottled Water, Luggage Storage, Local and Toll-Free Calls, access to our library of over 6,000 books, and more!
Q.Do you offer Breakfast?
Yes! Our restaurant, Madison & Vine, offers breakfast everyday from 7am to 10am. Book our Green Eggs and Ham package, and you can enjoy breakfast for two throughout your stay!
Q.Do you have a gym?
Although we do not have a gym at the hotel, all of our guests have access to any Blink Fitness location in the city. The closest facility is just one block from the hotel. Just stop by the front desk to collect a pass.
Q.Is Library Hotel wheelchair accessible?
Library Hotel is wheelchair accessible and offers Deluxe Rooms with One Queen Bed and amenities that are accessible to persons with disabilities. Please feel free to contact our concierge or reservations manager for assistance in reserving these rooms for your stay.
Q.Do you have any rooms with two beds?
Library Hotel does not have any rooms with two double beds. It is possible to reserve a "Family Unit." which would require you to book two separate rooms: one Deluxe Room with One King Bed (275 sq ft with one king size bed) and one Junior Suite (350 sq ft with one king size bed and pullout sofa bed). These two rooms would be adjoining with a common exterior door. Please let us know in your reservation that you will need a Family Unit.
All of our sister hotels (Hotel Giraffe, Hotel Elysée, and Casablanca Hotel) have a limited amount of rooms with two double beds so we encourage you to look at their availability as well! Hotel Giraffe is our most family-friendly in our brand, as they have the most double bedded rooms, which can connect to create a two bedroom suite.
Q.Do you offer gift certificates?
Yes. Please fill out the form in the link and email it back to us.
Q.Is there an age requirement to check into Library Hotel?
Yes. Library Hotel requires all guests to be at least 21 years or older in order to check into the hotel. All guests will be asked to provide a credit card and valid form of ID upon arrival. Children are always welcome, but they must be accompanied by an adult who is 21 years or older at all times.
Q.Can I request a specific room theme?
We sincerely try our best to accommodate you in your preferred room theme, however, we do ask that you give us at least three choices so that there is a better chance that one is available.
Q.What is your Credit Card Policy?
Please take a moment to read the Library Hotel Collection's credit card procedures on our Tips For Travelers blog:
Q.Will you accept packages on my behalf before I arrive or after I depart?
While we are happy to accept packages on your behalf, please keep in mind that our storage space is incredibly limited. We will gladly accept up to 5 small or medium sized packages per guest reservation. We regret that we are unable to accommodate larger parcels or anything exceeding 10lbs or 4.5kg. Please remember to use the name associated with your hotel reservation and also write “hotel guest” whenever possible. Packages for guests that have already departed will not be accepted.
Q.How can I book a group stay?
Any bookings of 5 or more rooms is considered a group and must be reserved through the Sales Office. If you're a family (wedding blocks included), group of friends, or those travelling with the same company and are looking to stay at the hotel over the same (or very similar) dates, you are considered a group. This also includes all companies that have a contracted negotiated rate at Library Hotel. Upon contacting the Sales Office, a special rate and cancellation policy will be offered. Library Hotel reserves the right to immediately cancel and/or modify any group reservations that are booked on our website, over the phone, by a travel agent, or on an online travel agency (Expedia, Booking.com, etc.).
Please call our sales office at 212.983.4500 or email us.
Q.What time is check-in and check-out? Can you guarantee an early check-in or a late check-out?
Check-in time is 3:00PM. We try our best to accommodate all early check-ins but since we're a small hotel, we cannot make any guarantees. If you arrive before 3PM and your room is not ready, we will be happy to store your luggage for you.
Check-out time is 1:00PM. Occasionally, we can extend a late check-out for an additional fee. Please call our Front Desk if your departure is delayed. We will make every effort to accommodate you.
Q.I need to park my car. Is there parking close to the hotel?
Hotel guests can utilize our discounted rates at ICON Parking Garage, 261 Madison Avenue (Entrance at 20 East 39th Street between Park Ave. and Madison Ave. on Left hand side) Rates are $45 to $60 per 24 hours based on the car size. Please note that only CREDIT CARD is accepted; cash will not be accepted. Unfortunately, a reservation at the hotel DOES NOT guarantee a parking spot. The garage does get full from time to time so parking is at a first come first serve basis. We recommend public transportation as the best means to get to and from Library Hotel.
Q.Does Library Hotel allow pets?
While we love our furry friends, our hotel is very small and unfortunately, we do not allow pets to stay at the hotel. Guests that need service animals for some extra help are more than welcome to bring them along.
Q.Is the hotel non-smoking?
Library Hotel is a smoke-free environment. Smoking is prohibited in all public spaces and guest rooms. There is a smoking fee of $200 per incident.
Why You’ll Love Library Hotel
- Included in the daily Resort Fee of $25.00 per day a wealth of amenities to help you feel more at home:
- Refreshments and snacks available 24 hours in the Reading Room
- Access to Blink Fitness
- Bottled water in-room
- High-Speed Wireless Internet Access
- Digital access to The New York Times
- Daily Housekeeping
- Luggage Storage
- Local and Toll-Free Calls
- Access to our collection of over 6,000 books
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